Your Questions, Answered
WEDDINGS & PRIVATE EVENTS
Planning a wedding, birthday, anniversary or private celebration? Here are the questions we're asked most often.
BOOKING
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There isn't a one-size-fits-all answer to this, as we can never predict how quickly dates will fill. Our online booking system is available 24/7, meaning bookings can be made at any time, so availability at any time.
If you have your heart set on a particular service or date, we always recommend booking as early as possible. Some of our most popular products are available in limited quantities—certain items are one-of-a-kind, so once they're booked for a date, they're no longer available for anyone else.
If you're still finalising your plans, feel free to get in touch—we're always happy to check availability and answer any questions before you book.
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Booking with us couldn't be easier. Simply choose your preferred services and event date through our secure online booking system, which is available 24/7, so you can book whenever it's convenient for you.
To secure your booking, we require a 25% deposit, which can be paid instantly by card during the online booking process.
Once your booking is confirmed, you'll receive access to your own personal client portal. From here, you can view your booking, manage your details, and make payments whenever you like. Whether you'd prefer to pay off your balance in smaller amounts over time or make larger payments, you have complete flexibility—all without the hassle of arranging bank transfers.
It's a simple, secure and stress-free way to manage your booking from start to finish.
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Sadly not, we require a 25% deposit to secure your date with us.
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We currently cover the Algarve, Lisbon and it’s surrounding areas, as well as the Alentejo region.
Depending on your event location, a delivery and logistics fee may apply. For events further afield, or on particularly busy dates, we may also have a minimum booking spend.
If you're unsure whether we cover your venue, simply get in touch — we'll be happy to provide a personalised quotation and confirm availability.
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To receive our latest packages and pricing, simply head over to our Contact Us page and complete the enquiry form.
The more information you can provide about your event—such as your date, venue, guest numbers and the services you're interested in, the better!
We have a dedicated admin team who aim to respond as quickly as possible, with most enquiries answered the very same day. From your initial enquiry right through to booking, our team will be on hand to answer any questions, guide you through the process, and help you choose the perfect package for your event.
Our services
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The space required will depend on the service you've chosen. Each of our services have different setup requirements, so there isn't one answer.
The good news is that most venues here in Portugal offer generous indoor and outdoor spaces, so finding a suitable location for your chosen setup is rarely an issue.
If you're unsure whether your venue has enough room, simply get in touch with our team and let us know which service you're interested in. We'll be happy to provide the exact dimensions, along with any additional space or power requirements, to ensure everything fits and runs perfectly on the day of your event.
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Yes, for most of our services we do require access to a standard power socket at your venue. The only exception is our Rustic Dance Floors, which do not require electricity.
Don't worry about the logistics—we'll bring all the necessary extension leads and multi-socket adaptors, so we only need access to one standard power outlet per serbice. Our experienced team will ensure everything is set up safely, neatly and with minimal disruption to your venue.
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Yes! All of our services can be set up outdoors, making them the perfect addition to Portugal's beautiful venues and sunshine.
There are just a few important requirements to ensure everything runs safely and smoothly:
Dry weather is essential. Whilst rain during the peak event season in Portugal is thankfully quite rare, we cannot set up or leave any electrical equipment exposed to rain or wet conditions.
Daytime photobooth setups must be positioned in a shaded area. This helps protect the equipment from direct sunlight and ensures the best possible photo quality.
If your setup is on grass or near landscaped areas with automatic irrigation, we'll simply ask that any sprinklers are switched off for the duration of the hire to protect our electrical equipment.
Our Starlight Dance Floors can absolutely be used outdoors, however they cannot be installed directly on grass. They must be placed on a solid, level surface to ensure they are safe, stable and perform as intended.
The good news is that Portugal's stunning venues typically offer plenty of beautiful indoor and outdoor spaces, so finding the perfect location for your chosen service is rarely an issue. If you have any questions about your venue, our team will be happy to advise on the best setup location before your event.
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Setup time varies depending on the services you've booked.
For events in the Algarve, our aim is to have everything fully installed before your guests arrive, so they never see the behind-the-scenes setup. Our experienced installation team carefully plans each event to ensure everything is in place and looking perfect ahead of time.
If you've booked one of our photobooths, our installation team will set everything up during the day, and then one of our dedicated booth attendants will simply return at the agreed hire time to switch the booth on, welcome your guests and ensure everything runs smoothly throughout your event.
For events outside of the Algarve with a photobooth booking, we will normally arrive to your venue around 1.5 hours before the hire start time to set up. If you require the set up to be completed earlier in the day then please let us know so we can see if this is possible and quote for an early set up fee.
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Absolutely! Every photobooth experience includes personalised templates.
You can either choose from our collection of professionally designed templates, which are available to view through your online client portal, or we can create something completely bespoke just for your event.
If you have a particular vision in mind, simply send us some inspiration, your event stationery, colour palette, or your own artwork and logos, and we'll incorporate them into your design. We have a dedicated in-house designer who will work with you to create a exactly what you had in mind!
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Our Deluxe Packages for the Classic Booth, Memory Pod, Magic Mirror and 360 Booth include a selection of our standard party props. These feature a fun mix of masks, hats, wigs, novelty glasses and other playful accessories for guests to enjoy if they wish.
If you've chosen one of our LUXE Collection booths, you'll receive our carefully curated premium LUXE props. These stylish accessories include cowboy hats, fashionable sunglasses, disco-inspired pieces and other modern props, designed to complement the elevated look and feel of our LUXE experiences.
Our Glam Packages do not include props as standard. The Glam experience is designed to create a timeless, sophisticated and luxury aesthetic, with the focus on flawless photography rather than novelty accessories.
That said, we're completely flexible. If you'd prefer to skip the props with a Deluxe or LUXE package, or you'd like to add props to a Glam package, just let us know. We'll happily tailor your experience to suit the style and atmosphere of your event.
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It depends on the service you've booked.
Our Dance Floors, Light Up Letters and Neon Signs are delivered, professionally installed before your event, and then collected once your event has finished. These services do not require an attendant to remain on-site.
The same applies to our Boomerang Booth, which is a simple drop-off service as it is a digital-only experience and does not offer printing.
All of our other photobooths are fully attended throughout your hire. Our friendly, professional booth attendants are there to create an exceptional guest experience, helping guests use the booth, encouraging everyone to get involved, and ensuring everything runs seamlessly from start to finish.
They're also responsible for our signature guestbook service, which is something we're incredibly proud of. While your guests enjoy the booth, our attendants carefully assemble your guestbook with printed photos and heartfelt messages, creating a beautiful keepsake for you to treasure.
Although our equipment is meticulously maintained and technical issues are very rare, our attendants are also on hand to resolve any problems immediately, ensuring your event continues without interruption.
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Pack down arrangements vary from venue to venue.
Some venues require all equipment to be removed immediately after your event has finished, while others allow us to return and collect everything the following morning.
We're familiar with the requirements of most venues across the Algarve & Lisbon so we'll organise the collection in line with your venue's policies. You won't need to worry about a thing—our team will advise you of the plan in advance and take care of all the logistics, ensuring a smooth and hassle-free pack down.
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To ensure everything runs as smoothly as possible, we'll need a few key details before your event.
Our dedicated admin team will happily liaise directly with your wedding planner, venue coordinator or event organiser to arrange all of the logistics, so there's very little you'll need to worry about. However, we'd appreciate receiving the following information at least a few weeks before your event:
Your guests' arrival time at the venue.
If you've booked a photobooth, the time you'd like your hire to begin.
A contact person for the day, such as your wedding planner, venue coordinator or another designated representative. Our installation team will use this contact to confirm setup locations and ensure everything is installed exactly as planned.
Your preferred locations for each of your hired services. If you have a particular spot in mind for your photobooth, dance floor, light-up letters, neon sign or any other hire items, please let us know in advance.
If we don't receive specific placement instructions, our experienced installation team will position each service where we believe it will work best, taking into account your venue layout, guest flow and the overall look of your event.
Our goal is to make the entire process as effortless as possible, so once we have the information above, we'll take care of the rest.
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That depends on the package you've chosen, but the great news is that everything is fully customisable.
Our Deluxe packages are supplied with vibrant, full-colour prints as standard, making them perfect for capturing the fun and atmosphere of your event.
Our Glam packages are designed to create a timeless, luxury feel and are printed exclusively in stunning black and white using our professional glow filter, creating elegant, studio-quality photographs.
If you have something different in mind, we're more than happy to tailor the experience to suit you. Depending on the booth and package you've chosen, we can adjust the print style or even offer your guests the choice between colour and black & white photographs.
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We highly recommend using one of our professionally designed guest books. Our books feature pre-made 4x6 photo sleeves, allowing our attendant to quickly insert each print before inviting your guests to leave a handwritten message. This keeps everything running smoothly while ensuring your guest book is beautifully presented.
While traditional stick-in guest books can look lovely, they often become quite messy during busy events. Our attendants are focused on keeping the photo booth running seamlessly and don’t have time to glue photos into a book throughout the evening. If it’s left to guests, photos are often placed unevenly and look messy, or not stuck in at all.
Using one of our guest books helps create a much neater keepsake, with every photo and message safely in place by the end of the night. It’s a small detail that makes a big difference to the finished result.
On the day
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Yes! Unlimited prints are included with all of our printing photobooth packages.
Your guests are welcome to visit the booth as many times as they like throughout the hire period and they'll receive instant, high-quality prints after each visit.
As part of our signature guestbook service, we also print an extra copy of every photo and carefully place it into your guestbook that we provide. Our booth attendant will then encourage your guests to leave a handwritten message alongside their photo, creating a beautiful keepsake filled with memories from your special day.
It's one of our most-loved features and a wonderful way to relive your celebration long after the event has ended.
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Yes! Guests can receive digital copies of their photos instantly during your event. Depending on the photobooth you've booked, they can either scan a QR code or enter their email address to have their images sent directly to their phone within moments.
You'll also receive access to your own private online gallery, where you can view and download all of the photos taken during your event. In most cases, this is available as early as the following day.
It's one of our favourite parts of the experience—while you're eagerly waiting for your professional wedding or event photographs, you'll already have loads of fun, candid moments to relive and share with your family and friends almost immediately.
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The number of people that can fit in a photo depends on the photobooth you've chosen.
Our open booths, including the Memory Pod, Magic Mirror and Boomerang Booth allow for larger group photos.
Our Classic Booth is more enclosed, and we recommend up to four people for the most comfortable experience, although a few extra guests can always squeeze in for a fun shot!
Our 360 Booth platform comfortably accommodates two to three people at a time, allowing plenty of space to move and create amazing 360° videos safely.
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Thankfully, technical issues are extremely rare, as all of our equipment is of high quality, professionally maintained, thoroughly tested before every event, and installed by our experienced team.
For our attended photobooths, your dedicated booth attendant will be on hand throughout the hire to resolve any minor issues immediately, ensuring your guests can continue enjoying the experience with minimal interruption.
For our other event hire services, such as dance floors, light up letters, neon signs and other installations, our team remains on call throughout your event. In the unlikely event that an issue arises, we'll respond as quickly as possible to resolve it and minimise any disruption.
We also carry a selection of spare equipment and replacement parts wherever possible, allowing us to deal with unexpected issues quickly and efficiently.
Our priority is to ensure every service looks and performs exactly as it should, giving you complete peace of mind so you can simply enjoy your event.
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We totally understand that timelines don't always go exactly to plan. Whether speeches run over, dinner is served later than expected, or your ceremony is delayed, we'll always do our best to be as flexible as possible.
Our team has extensive experience working at weddings and events, so we're used to adapting to changes on the day and working alongside your venue and planner to keep everything running smoothly.
If your schedule changes, simply let us know as soon as possible. (This can be via your planner or venue) Where we can, we'll adjust our timings to suit your event. Please bear in mind that significant delays may not always be possible to accommodate, particularly if we have other commitments later that day or evening, but we'll always do everything we can to find the best solution.
Our goal is to make the experience as stress-free as possible, so we'll work with you to ensure your guests enjoy everything you've booked.